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Privacy Policy

Last Updated: October 17, 2025

Introduction

Jaurni ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Platform").

By using Jaurni, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Platform.

We do not sell your personal information to third parties.

Information We Collect

Personal Information You Provide

When you register or use Jaurni, we collect:

  • Account information: Name, email address, password, profile photo
  • Profile details: Bio, travel preferences, interests, social media links
  • User-generated content: Photos, trip plans, reviews, messages
  • Payment information: Credit card details (processed by Stripe - we do not store full card details)

Information Collected Automatically

When you use the Platform, we automatically collect:

  • Device information: Device type, operating system, unique device identifiers
  • Usage data: Pages viewed, features used, time spent on the Platform
  • Location data: With your permission, we collect location information to provide location-based features
  • Log data: IP address, browser type, access times, pages visited

How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Platform
  • Create and manage your account
  • Facilitate connections with other travelers
  • Process payments and subscriptions
  • Send notifications about account activity and platform updates
  • Respond to your requests and provide customer support
  • Monitor and analyze usage patterns to improve user experience
  • Detect, prevent, and address security issues or fraudulent activity

Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your data based on:

  • Contract: Processing necessary to provide services you requested
  • Consent: You have given explicit consent for specific purposes
  • Legitimate interests: Processing necessary for our legitimate business interests
  • Legal obligation: Processing necessary to comply with legal requirements

How We Share Your Information

With Other Users

Your profile information (name, photo, bio, travel plans) is visible to other users to facilitate connections and trip planning.

With Third-Party Service Providers

We share data with trusted service providers who assist us in:

  • Payment processing: Stripe (for secure payment transactions)
  • Analytics: Google Analytics (to understand platform usage)
  • Cloud storage: AWS/Supabase (for secure data storage)
  • Email services: To send transactional emails

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, safety, or property.

Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security audits and updates
  • Restricted access to personal information

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

Your Privacy Rights (GDPR)

If you are in the EEA, you have the right to:

  • 1.Access: Request a copy of your personal data
  • 2.Correction: Request correction of inaccurate or incomplete data
  • 3.Deletion: Request deletion of your personal data
  • 4.Portability: Receive your data in a structured, machine-readable format
  • 5.Object: Object to processing of your data for certain purposes
  • 6.Restrict: Request restriction of processing under certain circumstances
  • 7.Withdraw consent: Withdraw consent for data processing at any time

To exercise these rights, email us at support@jaurni.com

Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal information within 90 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention).

Cookies and Tracking Technologies

We use cookies and similar tracking technologies:

  • Essential cookies: Required for platform functionality
  • Analytics cookies: Help us understand usage patterns
  • Preference cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings.

International Data Transfers

Your data may be transferred to and processed in countries outside your own. We ensure adequate safeguards are in place to protect your data in accordance with GDPR and other applicable laws.

Children's Privacy

Jaurni is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will delete it immediately.

Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or Platform notification. The "Last Updated" date at the top reflects when changes were made.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices:

Email: support@jaurni.com

Your privacy is important to us. By using Jaurni, you trust us with your information, and we are committed to protecting it.

Thank you for choosing Jaurni - Travel smarter, together.